Delete your account
You can ask us to delete your Hush Asmr account and everything linked to it at any time. Deletion is free and permanent.
1. Send a deletion request
Email us from the address you used to sign up (or tell us that address in the message):
Subject line: Account deletion request. The link above opens your mail app with the subject and message already filled in.
2. What we delete
- Your account record and email address.
- Your hashed password (we never store it in plain text).
- The sounds you liked and saved.
- Your in-app listening history, if any.
Once deletion is complete, the account cannot be restored. You can create a new account later with the same email address.
3. What we keep
- Short-lived technical logs (IP address, request time, endpoint, app version) for up to 30 days, for security and abuse prevention.
- Encrypted backups, which are purged on a rolling 30-day cycle.
We do not keep your listening data or profile for any other purpose, and we never sell data.
4. How long it takes
We confirm every request by email and complete the deletion within 7 days, usually much sooner. If we need to verify that the request comes from the account owner, we may ask you to reply from the registered address.
5. Delete only some of your data
You do not have to delete the whole account:
- Remove individual sounds from your favourites in the app.
- Email us to clear your listening history without closing the account.
6. No account?
Guest use creates no server-side account or listening record, so there is nothing to delete. Local preferences stay on your device and disappear when you uninstall the app.